00000nam 2200000zi 4500 9.918360 CaOODSP 20221228133709 m o d f cr cn||||||||| 221215s2022 onc o f000 0 eng d 9780660467481 CaOODSP eng rda CaOODSP n-cn--- Iu71-4/56-2022E-PDF 2022 Canadian Intellectual Property Office client satisfaction survey. Ottawa, ON : Innovation, Science and Economic Development Canada = Innovation, sciences et développement économique Canada, 2022. ©2022 1 online resource (v, 82 pages) + 1 executive summary (v pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier "Registration number: POR 098-21." "Delivery date: November 16, 2022." "Contract number: U1400-222121/001/CY." "Prepared for Innovation, Science and Economic Development Canada." Issued also in French under title: Office de la propriété intellectuelle du Canada : sondage sur la satisfaction de la clientèle 2022. "The Canadian Intellectual Property Office (CIPO) Client Satisfaction Survey was developed as a standardized measure of client satisfaction. The initial baseline survey, conducted in 2017-18, established baseline measures. In 2022, CIPO contracted Environics Research to conduct the second wave of this research in order to measure to what extent recent factors have influenced client opinions on CIPO’s service delivery"--Executive Summary, page i. Canadian Intellectual Property Office Consumer satisfaction. Consumer satisfaction Canada Public opinion. Canadian Intellectual Property Office, issuing body. Environics Research Group, consultant. Office de la propriété intellectuelle du Canada : (CaOODSP)9.918362 2018 Canadian Intellectual Property Office client satisfaction survey [2018] (CaOODSP)9.859283 PDF 2.33 MB https://publications.gc.ca/collections/collection_2022/isde-ised/Iu71-4-56-2022-eng.pdf Report PDF 633 KB https://publications.gc.ca/collections/collection_2022/isde-ised/Iu71-4-56-2022-1-eng.pdf Executive summary HTML N/A https://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/innovation_science_economic_development_canada/2022/098-21-e/report.htm Report HTML N/A https://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/innovation_science_economic_development_canada/2022/098-21-e/summary/summary.htm Executive summary