00000nam 2200000zi 4500 9.921469 CaOODSP 20231010081702 m o d f cr mn||||||||| 230403t20232023quc o f000 0 eng d 9780660482699 CaOODSP eng rda CaOODSP n-cn--- TT4-50/2-2023E-PDF Accessible transportation - communicating with persons with disabilities : a guide / Canadian Transportation Agency. [Gatineau, Quebec] : Canadian Transportation Agency = Office des transports du Canada, 2023. ©2023 1 online resource (19 pages) text txt rdacontent computer c rdamedia online ressource cr rdacarrier Issued also in French under title: Guide sur les transports accessibles - communications avec les personnes handicapées. "Updated March 2023." "This guide explains the obligations of transportation service providers, under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), regarding communication with persons with disabilities. In particular, this guide describes: what information they must publish; their obligation to provide information in alternative formats; and more specific communication obligations related to: individual communication needs; telephone calls; websites; public announcements inside terminals; and automated self-service kiosks. Transportation service providers not covered by the ATPDR may have other obligations for communicating with persons with disabilities. For more information consult the Accessible Transportation Guides - Introduction"--Purpose, page 3. People with disabilities Transportation Canada. Transportation Customer services Canada. Communication in services for people with disabilities Canada. Canadian Transportation Agency, issuing body. Guide sur les transports accessibles - communications avec les personnes handicapées / (CaOODSP)9.921470 Accessible transportation : (CaOODSP)9.887541 PDF 815 KB https://publications.gc.ca/collections/collection_2023/otc-cta/TT4-50-2-2023-eng.pdf HTML N/A https://otc-cta.gc.ca/eng/publication/communicating-persons-disabilities-a-guide