00000nam 2200000zi 4500 9.922552 CaOODSP 20230927144221 m o d f cr cn||||||||| 230510t20232023onc o f000 0 eng d 9780660486390 CaOODSP eng rda CaOODSP n-cn--- Rv4-154/2023E-PDF Measuring agency strategic performance framework outcomes (2022-2023) : methodological report / prepared for Canada Revenue Agency (CRA). Ottawa, Ontario : Canada Revenue Agency = Agence du revenu du Canada, 2023. ©2023 1 online resource (21 pages) + 1 executive summary (8 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover title. "April 2023." "Supplier name: Ipsos Public Affairs." "Contract Number: CW2269423." "Registration number: POR 121-22." Issued also in French under title: Mesure des résultats du cadre de rendement stratégique de l'agence (2022-2023) : rapport méthodologique. "The CRA required public opinion research (POR) to develop indicators that will meet the need of measuring the Agency's Strategic Performance Framework (ASPF) outcomes. These indicators included deterrence effectiveness, perceived fairness, channel usage, and transparency, and will address the existing measurement gaps"--Background and objective, page 1. Canada Revenue Agency Public opinion. Tax administration and procedure Canada Public opinion. Public opinion Canada. Canada Revenue Agency, issuing body. Ipsos (Firm). Public Affairs, consultant. Mesure des résultats du cadre de rendement stratégique de l'agence (2022-2023) : (CaOODSP)9.922553 Measuring agency strategic performance framework outcomes (2021-2022) : (CaOODSP)9.909509 PDF 464 KB https://publications.gc.ca/collections/collection_2023/arc-cra/Rv4-154-2023-eng.pdf Methodological report PDF 344 KB https://publications.gc.ca/collections/collection_2023/arc-cra/Rv4-154-2023-1-eng.pdf Executive summary HTML N/A https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/canada_revenue_agency/2023/121-22-e/121-22-report.html Methodological report HTML N/A https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/canada_revenue_agency/2023/121-22-e/summary/121-22-summary.html Executive summary