00000nam 2200000zi 4500 9.926531 CaOODSP 20240115142302 m o d f cr mn||||||||| 230824t20232023onc o f000 0 eng d 9780660676258 CaOODSP eng rda CaOODSP BC92-127/2024E-PDF Public opinion research on why customers change communication service providers and barriers to switching service providers : final report / prepared for the Canadian Radio-television and Telecommunications Commission. [Ottawa] : Canadian Radio-television and Telecommunications Commission = Conseil de la radiodiffusion et des télécommunications canadiennes, 2023. ©2023 1 online resource (87 pages) + executive summary (9 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Recherche sur l’opinion publique concernant les raisons pour lesquelles les consommateurs changent de fournisseurs de services de communication et les obstacles rencontrés lors de changement de fournisseurs de services : rapport final. "Supplier name: Sage Research Corporation." "Contract number: # CW2300326." "Registration number: POR # 148-22." "September 2023." "The purpose of the research was to obtain a deeper understanding of the reasons why some wireless and Internet customers choose not to switch providers"--Executive summary, page 1. Wireless communication systems Canada Public opinion. Internet service providers Canada Public opinion. Public opinion Canada. Canadian Radio-television and Telecommunications Commission, issuing body. Sage Research Corporation, consultant. Recherche sur l’opinion publique concernant les raisons pour lesquelles les consommateurs changent de fournisseurs de services de communication et les obstacles rencontrés lors de changement de fournisseurs de services : (CaOODSP)9.926532 Public opinion research on why customers change communication service providers and barriers to switching service providers. (CaOODSP)9.932476 PDF 1.62 MB https://publications.gc.ca/collections/collection_2024/crtc/BC92-127-2024-eng.pdf Final report PDF 531 KB https://publications.gc.ca/collections/collection_2024/crtc/BC92-127-2024-1-eng.pdf Executive summary HTML N/A https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/crtc/2023/148-22-e/POR148-22-report.html Final report HTML N/A https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/crtc/2023/148-22-e/summary/POR148-22-summary.html Executive summary