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008240201t20232023onca    o    f000 0 eng d
020 |a9780660699622|q(report)
020 |z9780660699639|q(summary)
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aBC92-130/1-2024E-PDF
0861 |zBC92-130/2-2024E-PDF
24500|aAssessment of Rogers networks for resiliency and reliability following the 8 July 2022 outage / |creport submitted by: Xona Partners Inc.
264 1|aOttawa, Ontario : |bCanadian Radio-television and Telecommunications Commission = Conseil de la radiodiffusion et des télecommunications canadiennes, |c2023.
264 4|c©2023
300 |a1 online resource (67 pages) : |billustrations + |e1 summary (16 pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aCover title.
500 |a"December 12, 2023."
500 |aIssued also in French under title: Évaluation de la résilience et de la fiabilité du réseau de Rogers liée à la panne du 8 juillet 2022.
520 |a"In the early morning of 8 July 2022, Rogers Communications Inc. (Rogers) experienced a major service outage in its Internet Protocol (IP) core network that affected its wireless and wireline services across Canada (July 2022 outage). The July 2022 outage lasted from 4:58 EDT on 8 July 2022 to 7:00 EDT on 9 July 2022 as services were gradually restored. More than 12 million customers lost wireless and wireline services, including mobile subscribers, home Internet users, corporate customers, and institutional customers that provide critical services (e.g., Interac e-transfer and electronic payment services). This report details the results of an independent assessment of the Rogers network architecture for reliability and resiliency, as well as the processes in place at Rogers to manage network changes (change management process) and respond to network incidents like outages (incident management process) as these processes were central to the July 2022 outage"--Overview, page 3.
61020|aRogers Communications‏|xEvaluation.
650 0|aNetwork performance (Telecommunication)
650 0|aSystem failures (Engineering)
7102 |aCanadian Radio-television and Telecommunications Commission, |eissuing body.
7102 |aXona Partners Inc., |econsultant.
77508|tÉvaluation de la résilience et de la fiabilité du réseau de Rogers liée à la panne du 8 juillet 2022 : |w(CaOODSP)9.933246
85640|qPDF|s625 KB|uhttps://publications.gc.ca/collections/collection_2024/crtc/BC92-130-1-2024-eng.pdf|zReport
85640|qPDF|s204 KB|uhttps://publications.gc.ca/collections/collection_2024/crtc/BC92-130-2-2024-eng.pdf|zExecutive summary
8564 |qHTML|sN/A|uhttps://crtc.gc.ca/eng/publications/reports/xonarp2023.htm|zReport
8564 |qHTML|sN/A|uhttps://crtc.gc.ca/eng/publications/reports/xona2024.htm|zExecutive summary