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Evaluation of the informal conflict management system : final report / Audit and Evaluation Services.: A93-63/2022E-PDF

"This report presents the results of a program evaluation of the Canadian Grain Commission’s Informal Conflict Management System (ICMS). The goal of this program is the prevention, management and early resolution of conflict at the lowest possible level. The program provides a systematic approach to managing and resolving conflicts in the workplace in a constructive manner using Alternate Dispute Resolution. The evaluation was recommended by the Canadian Grain Commission’s 2019 Employee Survey Working Group to increase accountability and quality assurance of the program"--page 7.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.939962&sl=0

Publication information
Department/Agency
  • Canadian Grain Commission, issuing body.
TitleEvaluation of the informal conflict management system : final report / Audit and Evaluation Services.
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Note(s)
  • Issued also in French under title: Évaluation du Système de gestion informelle des conflits : rapport final.
  • Title from cover.
  • Includes bibliographical references.
Publishing information
  • [Winnipeg] : Canadian Grain Commission = Commission canadienne des grains, August 2022
Description1 online resource (53 pages) : charts
Catalogue number
  • A93-63/2022E-PDF
Subject terms
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