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      <marc:subfield code="z">9780660729114 </marc:subfield>
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      <marc:subfield code="z">9780660729121 </marc:subfield>
      <marc:subfield code="q">(incorrect)</marc:subfield>
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      <marc:subfield code="a">CaOODSP</marc:subfield>
      <marc:subfield code="b">eng</marc:subfield>
      <marc:subfield code="e">rda</marc:subfield>
      <marc:subfield code="c">CaOODSP</marc:subfield>
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      <marc:subfield code="a">n-cn---</marc:subfield>
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      <marc:subfield code="a">D74-40/2024E-PDF</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="245" ind1="0" ind2="0">
      <marc:subfield code="a">Fair decision-making for fair outcomes : </marc:subfield>
      <marc:subfield code="b">complaint mechanism for DND employees.</marc:subfield>
    </marc:datafield>
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      <marc:subfield code="a">Fair decision-making for fair outcomes</marc:subfield>
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    <marc:datafield tag="264" ind1=" " ind2="1">
      <marc:subfield code="a">Ottawa, Ontario, Canada : </marc:subfield>
      <marc:subfield code="b">Ombudsman, National Defence and Canadian Armed Forces = Ombudsman, Défense nationale et Forces armées canadiennes, </marc:subfield>
      <marc:subfield code="c">2024.</marc:subfield>
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      <marc:subfield code="a">1 online resource (iv, 55 pages) : </marc:subfield>
      <marc:subfield code="b">colour illustration</marc:subfield>
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      <marc:subfield code="a">text</marc:subfield>
      <marc:subfield code="b">txt</marc:subfield>
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      <marc:subfield code="a">computer</marc:subfield>
      <marc:subfield code="b">c</marc:subfield>
      <marc:subfield code="2">rdamedia</marc:subfield>
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      <marc:subfield code="a">online resource</marc:subfield>
      <marc:subfield code="b">cr</marc:subfield>
      <marc:subfield code="2">rdacarrier</marc:subfield>
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      <marc:subfield code="a">Issued also in French under title: Des processus décisionnels équitables afin d'obtenir des résultats équitables : mécanismes de plainte pour les employés du MDN.</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="500" ind1=" " ind2=" ">
      <marc:subfield code="a">Incorrect ISBNs (9780660729114, 9780660729121) printed in this publication.</marc:subfield>
    </marc:datafield>
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      <marc:subfield code="a">Title from cover.</marc:subfield>
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      <marc:subfield code="a">Includes bibliographical references (pages 48-54).</marc:subfield>
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    <marc:datafield tag="520" ind1=" " ind2=" ">
      <marc:subfield code="a">"The mandate of the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces (Ombudsman) includes conducting process reviews for constituent complaints concerning the handling of files under an existing Department of National Defence (DND) complaint-mechanism. Process reviews involve the examination of the file to determine whether the constituent was treated in a fair manner and according to applicable legislation and policy requirements. … This review looks at the most recent iterations of the DND's internal complaints processes to determine whether they are properly designed to produce fair outcomes for our constituents. The focus of our analysis is on compliance with legislation, process design, and incorporation of procedural fairness principles into policy. Our hope is that the DND's new process designs will allow for the consistent application of policy and procedural fairness protections at all levels of decision-making. …"--Pages 1, 2.</marc:subfield>
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      <marc:subfield code="a">Canada. </marc:subfield>
      <marc:subfield code="b">Department of National Defence</marc:subfield>
      <marc:subfield code="x">Personnel management.</marc:subfield>
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      <marc:subfield code="a">Complaints (Administrative procedure)</marc:subfield>
      <marc:subfield code="z">Canada.</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="650" ind1=" " ind2="0">
      <marc:subfield code="a">Harassment</marc:subfield>
      <marc:subfield code="z">Canada.</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="650" ind1=" " ind2="0">
      <marc:subfield code="a">Violence in the workplace</marc:subfield>
      <marc:subfield code="z">Canada.</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="650" ind1=" " ind2="0">
      <marc:subfield code="a">Grievance procedures</marc:subfield>
      <marc:subfield code="z">Canada.</marc:subfield>
    </marc:datafield>
    <marc:datafield tag="650" ind1=" " ind2="0">
      <marc:subfield code="a">Whistle blowing</marc:subfield>
      <marc:subfield code="z">Canada.</marc:subfield>
    </marc:datafield>
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      <marc:subfield code="a">Office of the National Defence and Canadian Forces Ombudsman, </marc:subfield>
      <marc:subfield code="e">issuing body.</marc:subfield>
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      <marc:subfield code="t">Des processus décisionnels équitables afin d'obtenir des résultats équitables : </marc:subfield>
      <marc:subfield code="w">(CaOODSP)9.940972</marc:subfield>
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    <marc:datafield tag="776" ind1="0" ind2="#">
      <marc:subfield code="t">Fair decision-making for fair outcomes : </marc:subfield>
      <marc:subfield code="w">(CaOODSP)9.940971</marc:subfield>
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      <marc:subfield code="q">PDF</marc:subfield>
      <marc:subfield code="s">2.26 MB</marc:subfield>
      <marc:subfield code="u">https://publications.gc.ca/collections/collection_2025/mdn-dnd/D74-40-2024-eng.pdf</marc:subfield>
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      <marc:subfield code="q">HTML</marc:subfield>
      <marc:subfield code="s">N/A</marc:subfield>
      <marc:subfield code="u">https://www.canada.ca/en/ombudsman-national-defence-forces/reports-news-statistics/investigative-reports/civilian-complaint-mechanism/report.html</marc:subfield>
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