| 000 | 00000nam 22000008i 4500 |
| 001 | 9.940970 |
| 003 | CaOODSP |
| 005 | 20250506100540 |
| 006 | m o d f |
| 007 | cr mn||||||||| |
| 008 | 240724s2024 onc o f000 0 eng d |
| 020 | |a9780660729091 |q(pdf) |
| 020 | |z9780660729114 |q(incorrect) |
| 020 | |z9780660729121 |q(incorrect) |
| 040 | |aCaOODSP|beng|erda|cCaOODSP |
| 043 | |an-cn--- |
| 086 | 1 |aD74-40/2024E-PDF |
| 245 | 00|aFair decision-making for fair outcomes : |bcomplaint mechanism for DND employees. |
| 246 | 17|aFair decision-making for fair outcomes |
| 264 | 1|aOttawa, Ontario, Canada : |bOmbudsman, National Defence and Canadian Armed Forces = Ombudsman, Défense nationale et Forces armées canadiennes, |c2024. |
| 300 | |a1 online resource (iv, 55 pages) : |bcolour illustration |
| 336 | |atext|btxt|2rdacontent |
| 337 | |acomputer|bc|2rdamedia |
| 338 | |aonline resource|bcr|2rdacarrier |
| 500 | |aIssued also in French under title: Des processus décisionnels équitables afin d'obtenir des résultats équitables : mécanismes de plainte pour les employés du MDN. |
| 500 | |aIncorrect ISBNs (9780660729114, 9780660729121) printed in this publication. |
| 500 | |aTitle from cover. |
| 504 | |aIncludes bibliographical references (pages 48-54). |
| 520 | |a"The mandate of the Office of the Ombudsman for the Department of National Defence and the Canadian Armed Forces (Ombudsman) includes conducting process reviews for constituent complaints concerning the handling of files under an existing Department of National Defence (DND) complaint-mechanism. Process reviews involve the examination of the file to determine whether the constituent was treated in a fair manner and according to applicable legislation and policy requirements. … This review looks at the most recent iterations of the DND's internal complaints processes to determine whether they are properly designed to produce fair outcomes for our constituents. The focus of our analysis is on compliance with legislation, process design, and incorporation of procedural fairness principles into policy. Our hope is that the DND's new process designs will allow for the consistent application of policy and procedural fairness protections at all levels of decision-making. …"--Pages 1, 2. |
| 610 | 10|aCanada. |bDepartment of National Defence|xPersonnel management. |
| 650 | 0|aComplaints (Administrative procedure)|zCanada. |
| 650 | 0|aHarassment|zCanada. |
| 650 | 0|aViolence in the workplace|zCanada. |
| 650 | 0|aGrievance procedures|zCanada. |
| 650 | 0|aWhistle blowing|zCanada. |
| 710 | 2 |aOffice of the National Defence and Canadian Forces Ombudsman, |eissuing body. |
| 775 | 08|tDes processus décisionnels équitables afin d'obtenir des résultats équitables : |w(CaOODSP)9.940972 |
| 776 | 0#|tFair decision-making for fair outcomes : |w(CaOODSP)9.940971 |
| 856 | 40|qPDF|s2.26 MB|uhttps://publications.gc.ca/collections/collection_2025/mdn-dnd/D74-40-2024-eng.pdf |
| 856 | 4 |qHTML|sN/A|uhttps://www.canada.ca/en/ombudsman-national-defence-forces/reports-news-statistics/investigative-reports/civilian-complaint-mechanism/report.html |