| 000 | 00000nam 2200000zi 4500 |
| 001 | 9.943419 |
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| 003 | CaOODSP |
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| 005 | 20250815152657 |
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| 006 | m o d f |
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| 007 | cr mn||||||||| |
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| 008 | 240919t20242024onc o f000 0 eng d |
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| 020 | |a9780660737195 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aRv4-207/2024E-PDF |
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| 245 | 00|a2023-2024 Credential and Authentication Qualitative Research Program : |bfinal report / |cprepared for the Canada Revenue Agency. |
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| 264 | 1|aOttawa, Ontario : |bCanada Revenue Agency = Agence du revenue du Canada, |c2024. |
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| 264 | 4|c©2024 |
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| 300 | |a1 online resource (iii, 51 pages) + |e1 executive summary (8 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aCover title. |
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| 500 | |a"September 2024." |
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| 500 | |a"Unclassified." |
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| 500 | |a"Supplier Name: Nanos Research." |
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| 500 | |a"Contract Number: CW2355366." |
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| 500 | |a"Registration Number: POR 141-23." |
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| 500 | |aIssued also in French under title: Programme de recherche qualitative sur l'authentification et les justificatifs d'identité 2023-2024 : rapport final. |
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| 520 | |a"The purpose of the research was to assess the perceptions and experiences of members of the general population, decision-makers of small businesses, and professionals involved in assisting individual and small business clients on tax-related or payroll matters in the following areas: registering for CRA online portals, signing into CRA online portals, experiences and challenges with the CRA call centre, concerns accessing CRA online portals and services, opinions related to identity validation options, and support for the implementation of biometric authentication"--Research purpose and objectives, page iii. |
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| 610 | 20|aCanada Revenue Agency|xCustomer services|xPublic opinion. |
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| 650 | 0|aBiometric identification|zCanada|xPublic opinion. |
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| 650 | 0|aTax administration and procedure|zCanada|xPublic opinion. |
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| 650 | 0|aPublic opinion|zCanada. |
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| 710 | 2 |aCanada Revenue Agency, |eissuing body. |
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| 710 | 2 |aNanos Research (Firm), |econsultant. |
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| 775 | 08|tProgramme de recherche qualitative sur l'authentification et les justificatifs d'identité 2023-2024 : |w(CaOODSP)9.943421 |
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| 856 | 40|qPDF|s628 KB|uhttps://publications.gc.ca/collections/collection_2025/arc-cra/Rv4-207-2024-eng.pdf|zFinal report |
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| 856 | 40|qPDF|s242 KB|uhttps://publications.gc.ca/collections/collection_2025/arc-cra/Rv4-207-2024-1-eng.pdf|zExecutive summary |
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| 856 | 4 |qHTML|sN/A|uhttps://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/canada_revenue_agency/2024/141-23-e/141-23-report.html|zFinal report |
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| 856 | 4 |qHTML|sN/A|uhttps://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/canada_revenue_agency/2024/141-23-e/summary/141-23-summary.html|zExecutive summary |
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