00000nam 2200000zi 4500 9.947484 CaOODSP 20250324144518 m o d f cr cn||||||||| 250129t20252025oncd o f000 0 eng d 9780660754703 CaOODSP eng rda CaOODSP n-cn--- V32-343/2024E-PDF V32-343/2024-1E-PDF Veterans Affairs Canada 2024 national client survey : final report / prepared for Veterans Affairs Canada. [Ottawa] : Veterans Affairs Canada = Anciens combattants Canada, 2025. ©2025 1 online resource (126 pages) : graphs + 1 executive summary (3 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover title. Issued also in French under title: Sondage national de 2024 auprès des clients d'Anciens combattants Canada : rapport final. "Supplier name: Phoenix Strategic Perspectives Inc." "Contract number: CW2349603." "Delivery Date: 2025-02-26." "Registration Number: POR #129-23." "December 2024." "The purpose of the VAC (Veterans Affairs Canada) National Client Survey (VNCS) is to find out how satisfied individuals are with the department’s programs and services and how they feel about their health and well-being. The specific research objectives of the 2024 VNCS were to: identify the needs of different VAC populations; measure self-reported health and well-being; assess satisfaction with service delivery; understand service channel preferences and habits; determine the extent to which programs are effective in meeting needs; and support improvements to Service Delivery and Policy Development. The findings will be used to increase VAC’s understanding of individuals’ experiences with the department’s programs and services and to inform future research to support the development, management and improvement of programs and services"--Executive summary, research purpose and objectives, page 1. Canada. Veterans Affairs Canada Public opinion. Veterans Services for Canada Public opinion. Public opinion Canada. Veterans Canada Attitudes. Canada. Veterans Affairs Canada, issuing body. Phoenix Strategic Perspectives Inc., consultant. Sondage national de 2024 auprès des clients d'Anciens combattants Canada : (CaOODSP)9.947485 2022 Veterans Affairs Canada national client survey : (CaOODSP)9.917192 PDF 7.31 MB https://publications.gc.ca/collections/collection_2025/acc-vac/V32-343-2024-eng.pdf Final report PDF 293 KB https://publications.gc.ca/collections/collection_2025/acc-vac/V32-343-2024-1-eng.pdf Executive summary HTML N/A https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/veterans_affairs_canada/2025/129-23-e/129-23-report.html Final report HTML N/A https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/veterans_affairs_canada/2025/129-23-e/summary/129-23-summary.html Executive summary HTML N/A https://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/veterans_affairs_canada/2025/129-23-e/index.html Complete dataset