000	00000nam 2200000zi 4500
001	9.949569
003	CaOODSP
005	20250408122239
006	m     o  d f
007	cr |n|||||||||
008	250326t20252025onc     ob   f|0| 0 eng d
040	|aCaOODSP|beng|erda|cCaOODSP
041	|aeng|beng|bfre
043	|an-cn---
086	1 |aFB3-6/2025-2E-PDF
100	1 |aHernandez, Sebastian, |eauthor.
245	10|aTech reluctance : |bfostering empathy for Canadians facing challenges with digital systems / |cby Sebastian Hernandez, Helena Wang, Badr Omrane, Vera Roberts and David Pereyra.
264	1|a[Ottawa] : |bBank of Canada = Banque du Canada, |c2025.
264	4|c©2025
300	|a1 online resource (iii, 18 pages).
336	|atext|btxt|2rdacontent
337	|acomputer|bc|2rdamedia
338	|aonline resource|bcr|2rdacarrier
490	1 |aStaff discussion paper = |lDocument d'analyse du personnel, |y1914-0568 ; |v2025-2
500	|a"Last updated: January 17, 2025."
500	|aISSN assigned to different series.
504	|aIncludes bibliographical references (page 18).
520	|a"Designing inclusive and user-friendly digital payment systems is crucial to eliminate barriers faced by users. This research focuses on fostering empathy for and identifying the needs of users who exhibit behaviours that indicate they encounter accessibility or usability barriers in digital systems. Specifically, we examine two types of users based on two common behaviours: users who rely on others to perform tasks and those who avoid interacting with technology"--Abstract, page ii.
546	|aIncludes abstract in French.
650	0|aInternet banking|xBarrier-free design|zCanada.
650	0|aTechnology|xSocial aspects|zCanada.
650	6|aBanques virtuelles|xAccessibilité aux personnes handicapées|zCanada.
650	6|aTechnologie|xAspect social|zCanada.
710	2 |aBank of Canada, |eissuing body.
830	#0|aStaff discussion paper (Bank of Canada)|v2025-2.|w(CaOODSP)9.806273
856	40|qPDF|s599 KB|uhttps://publications.gc.ca/collections/collection_2025/banque-bank-canada/FB3-6-2025-2-eng.pdf