| 000 | 00000cam 2200000zi 4500 |
| 001 | 9.958440 |
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| 003 | CaOODSP |
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| 005 | 20251230071526 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 251219e20251031onc o f000 0 eng d |
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| 020 | |a9780660977768 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 045 | |ay2y2 |
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| 086 | 1 |aPS38-143/2025E-PDF |
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| 245 | 00|aJoint report on CBSA IT outages between September 28 and October 5, 2025. |
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| 246 | 17|aCBSA-SSC IT outage summary report |
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| 264 | 1|a[Ottawa] : |bCanada Border Services Agency = Agence des services frontaliers du Canada, |cOctober 31, 2025. |
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| 300 | |a1 online resource (7 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Rapport conjoint sur les pannes informatiques de l'ASFC ayant eu lieu du 28 septembre au 5 octobre 2025. |
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| 500 | |a"Canada Border Services Agency and Shared Services Canada." |
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| 500 | |a"Prepared for the Minister of Public Safety and the Minister of Government Transformation, Public Works and Procurement." |
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| 520 | |a"This report details findings of an investigation into IT incidents and subsequent service outages at the Canada Border Services Agency (CBSA) that occurred between September 28 and October 5, 2025. … Lessons learned from the root causes, impacts and resolutions of the outages have been determined and a comprehensive action plan has been prepared to move forward. These critical lessons are categorized into three areas: people and organizational factors, process factors and technology factors. …"--Executive summary, page 3. |
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| 610 | 20|aCanada Border Services Agency|xInformation technology|xManagement. |
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| 650 | 0|aComputer system failures|zCanada. |
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| 710 | 2 |aCanada Border Services Agency, |eissuing body. |
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| 710 | 1 |aCanada. |bShared Services Canada, |eissuing body. |
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| 775 | 08|tRapport conjoint sur les pannes informatiques de l'ASFC ayant eu lieu du 28 septembre au 5 octobre 2025.|w(CaOODSP)9.958441 |
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| 856 | 40|qPDF|s465 KB|uhttps://publications.gc.ca/collections/collection_2025/asfc-cbsa/PS38-143-2025-eng.pdf |
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| 856 | 4 |qHTML|sN/A|uhttps://www.cbsa-asfc.gc.ca/pd-dp/reports-rapports/outages-pannes/outages-pannes-25-eng.html |
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