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The billing practices study / by the Consumers' Association of Canada (Toronto).: RG26-4/1975E-PDF

"The aim of this study was to examine the issues involved in billing practices. Given the rapid expansion of this way of doing business, it is natural that problems have also increased. Common problems include: a charge for an item not purchased; improper debit for an item purchased; failure to properly credit the account; and lack of information on the manner in which the service charge is calculated, e.g. whether on initial monthly balance, final monthly balance, or day-to-day average"--Introduction, page ix.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.958572&sl=0

Publication information
Department/Agency
  • Consumers' Association of Canada, issuing body.
  • Consumer Research Council Canada, issuing body.
TitleThe billing practices study / by the Consumers' Association of Canada (Toronto).
Publication typeMonograph
Language[English]
Other language editions[French]
FormatDigital text
Electronic document
Note(s)
  • Issued also in French under title: Rapport sur les méthodes de facturation.
  • Digitized edition from print [produced by Innovation, Science and Economic Development Canada].
Publishing information
  • Ottawa : Consumer Research Council of Canada, October 1975.
Description1 online resource (xiii, 63 pages)
Catalogue number
  • RG26-4/1975E-PDF
Subject terms
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