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Final report : 2005 customer satisfaction survey : the Canadian Intellectual Property Office (CIPO) / submitted by GPC Research.: Iu71-4/112-2005E-PDF

"GPC Research conducted 1550 20-minute telephone interviews with a random sample of clients of the Canadian Intellectual Property Office. The sample was stratified by product line and applicant type to allow for greater analysis on the product line and applicant type level"--Executive summary, page 6.

Permanent link to this Catalogue record:
publications.gc.ca/pub?id=9.958589&sl=0

Publication information
Department/Agency
  • Canadian Intellectual Property Office, issuing body.
  • GPC Research (Firm), consultant.
TitleFinal report : 2005 customer satisfaction survey : the Canadian Intellectual Property Office (CIPO) / submitted by GPC Research.
Variant title
  • 2005 customer satisfaction survey : the Canadian Intellectual Property Office (CIPO)
  • CIPO : 2005 customer satisfaction survey
Publication typeMonograph
Language[English]
FormatDigital text
Electronic document
Note(s)
  • Cover title.
  • Text in English, Section 3 in French, survey questions in English and French.
Publishing information
  • Ottawa, ON : GPC Research, November 4, 2005.
Description1 online resource (166 pages) : illustrations, graphs
Catalogue number
  • Iu71-4/112-2005E-PDF
Subject terms
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