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008150407s2016    onc     ob   f000 0 eng d
020 |a978-1-100-23766-4
040 |aCaOODSP|beng
043 |an-cn---
0861 |aPS18-9/2014E-PDF
1001 |aMaslov, Anton,|d1977-
24510|aMeasuring the performance of the police |h[electronic resource] : |bthe perspective of the public / |cby Anton Maslov.
260 |aOttawa : |bPublic Safety Canada, Research Division, |cc2016.
300 |aii, 61 p.
4901 |aResearch report ; |v2015-R034
500 |aTitle from cover.
500 |a"Building a safe and resilient Canada"--Cover.
500 |aIssued also in French under title: Mesure du rendement des services de police : point de vue du public.
504 |aIncludes bibliographical references (p. 32-37).
520 |aThe aim of this project is to review and critically assess the current survey methods used to measure police performance in common law jurisdictions. The fact that police undertake a broad array of work calls for a multidimensional approach to measuring police performance. Both direct and indirect measures need to be used to evaluate police performance. Measurements of police performance through public opinion polling may be distinguished in two kinds: general and specific questions on satisfaction with police. The general questions on satisfaction with police are important to ask on surveys, but tend to be too general to understand that about which citizens are content or discontent when it comes to the police. The questions also tend to be unstandardized, inconsistent, and at times, have poor choice of wording on questions and response categories, making comparisons across time and place impossible. The specific questions on police performance tend to be used on surveys in an arbitrary manner, often without proper understanding of the meaning of the question and responses. This study used data sources current as of 2014. Changes since 2014 are not reflected in this document.
530 |aIssued also in printed form.
69207|2gccst|aPolice services
69207|2gccst|aPolicing
69207|2gccst|aPublic opinion
7101 |aCanada. |bPublic Safety Canada. |bResearch Division.
77508|tMesure du rendement des services de police |w(CaOODSP)9.828937
7760#|tMeasuring the performance of the police : |w(CaOODSP)9.630160
830#0|aResearch report (Canada. Public Safety Canada)|v2015-R034.|w(CaOODSP)9.817073
85640|qPDF|s555 KB|uhttps://publications.gc.ca/collections/collection_2016/sp-ps/PS18-9-2014-eng.pdf