| 000 | 00000nam##2200000za#4500 |
| 001 | 9.647271 |
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| 003 | CaOODSP |
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| 005 | 20210615112611 |
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| 007 | ta |
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| 008 | 150407|1999||||xxc||||| f|0| 0 eng|d |
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| 020 | |a0-662-27654-X |
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| 040 | |aCaOODSP|beng |
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| 043 | |an-cn--- |
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| 086 | 1 |aSC94-70/1999E |
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| 110 | 1 |aCanada.|bCanadian Centre for Management Development. |bCitizen-Centred Service Network. |
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| 245 | 10|aInnovations and good practices in single-window service / |cby Stephen Bent, Kenneth Kernaghan and D. Brian Marson. |
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| 260 | |aOttawa - Ontario : |bCanadian Centre for Management Development. |c1999. |
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| 300 | |av, 106p. ; |c28 cm. |
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| 563 | |aSoftcover |
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| 590 | |a02-39|b2002-09-27 |
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| 690 | 07|aCustomer services|2gcpds |
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| 690 | 07|aFederal institutions|2gcpds |
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| 690 | 07|aManagement|2gcpds |
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| 690 | 07|aPublic service|2gcpds |
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| 720 | 1 |aMarson, D. |
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| 720 | 1 |aBent, Stephen |
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| 720 | 1 |aKernaghan, Kenneth |
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| 775 | 08|tLes guichets uniques : |w(CaOODSP)9.680703 |
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| 776 | 0#|tInnovations and good practices in single-window service / |w(CaOODSP)9.695888 |
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