000 01155nam  2200301za 4500
0019.662389
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008150407|2001||||xxc|||||     f|0| 0 eng d
020 |a0-662-65396-3
040 |aCaOODSP|beng
041 |aeng
041 |afre
043 |an-cn---
0861 |aBT22-76/2000
1101 |aCanada. |bTreasury Board.
24512|aA policy framework for service improvement in the government of Canada / |cIssued by Service Improvement Initiative, Service and Innovation Sector.
260 |aOttawa - Ontario : |bTreasury Board of Canada Secretariat |c2001.
300 |aEnglish text, 17p. ; |c28 cm.
546 |aBilingual
563 |aSoftcover
590 |a01-16|b2001-04-20
69007|aGovernment services|2gcpds
69007|aGovernment policy|2gcpds
7760#|tA policy framework for service improvement in the government of Canada |w(CaOODSP)9.805695
792 |tUn cadre stratégique pour l'amélioration de la prestation des services au gouvernement du Canada / |w(CaOODSP)9.662390