| 000 | 00000nam##2200000za#4500 |
| 001 | 9.672453 |
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| 003 | CaOODSP |
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| 005 | 20210615130907 |
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| 007 | ta |
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| 008 | 150407|2010||||xxc||||| f|0| 0 eng|d |
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| 020 | |a978-1-100-52612-6 |
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| 040 | |aCaOODSP|beng |
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| 041 | |aeng |
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| 041 | |afre |
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| 043 | |an-cn--- |
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| 086 | 1 |aSF31-105/2010 |
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| 110 | 1 |aCanada. |bOffice of the Commissioner of Official Languages. |
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| 245 | 10|aAudit of the delivery of bilingual services to the public by Service Canada |
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| 260 | |aOttawa - Ontario : |bOffice of the Commissioner of Official Languages |cDecember 2010. |
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| 300 | |aEnglish text, 26p. ; |c28 cm. |
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| 520 | 3 |aAlthough Service Canada has a number of responsibilities under the Official Languages Act, the audit focused mainly on Part IV: delivery of services to the public in both official languages in designated bilingual service centres and call centres. |
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| 563 | |aSoftcover |
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| 590 | |a10-50|b2010-12-17 |
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| 690 | 07|aBilingual services|2gcpds |
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| 776 | 0#|tVérification de la prestation des services bilingues au public à Service Canada |w(CaOODSP)9.638294 |
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| 776 | 0#|tAudit of the delivery of bilingual services to the public by Service Canada |w(CaOODSP)9.694113 |
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| 792 | |tVérification de la prestation des services bilingues au public à Service Canada |efre|w(CaOODSP)9.672454 |
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