| 000 | 00000nam##2200000za#4500 |
| 001 | 9.695885 |
| 003 | CaOODSP |
| 005 | 20210624234800 |
| 007 | cr ||||||||||| |
| 008 | 150407|1998||||xxc|||||o f|0| 0 eng|d |
| 040 | |aCaOODSP|beng |
| 043 | |an-cn--- |
| 086 | 1 |aSC94-66/1998E-PDF |
| 110 | 1 |aCanada.|bCanadian Centre for Management Development. |bCitizen-Centred Service Network. |
| 245 | 10|aCitizens first / |h[electronic resource]|c[by] Erin Research Inc. |
| 260 | |aOttawa - Ontario : |bCanadian Centre for Management Development. |cOctober 1998. |
| 300 | |a92p.|bfig., graphs, references, tables |
| 500 | |aThe catalogue number (SC94-66/1998) and ISBN (0-662-63865-4) for the bilingual print edition have been incorrectly copied in this electronic publication. |
| 590 | |a12-16-Supp|b2012-04-17 |
| 690 | 07|aGovernment services|2gcpds |
| 690 | 07|aQuality of service|2gcpds |
| 775 | 08|tLes citoyens d'abord / |w(CaOODSP)9.640005 |
| 856 | 40|ahttp://publications.gc.ca|qPDF|s717 KB|uhttps://publications.gc.ca/collections/Collection/SC94-66-1998E.pdf |