000 01598cam  2200289za 4500
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008160809s2013    onc     ob   f000 0 eng d
040 |aCaOODSP|beng
043 |an-cn---
0861 |aD68-8/002-2013E-PDF
1001 |aMcIntrye, Susan.
24500|aCase study |h[electronic resource] : |bmeasuring the impact of knowledge management activities on program outcomes / |cSusan McIntrye, Kimiz Dalkir.
24630|aMeasuring the impact of knowledge management activities on program outcomes
260 |a[Ottawa] : |bDefence Research and Development Canada, |cc2013.
300 |a12 p.
4901 |aScientific literature ; |v2013-002
504 |aIncludes bibliographical references.
520 |aKnowledge management (KM) is a challenging domain to apply to the problems of an organization. Determining whether it has any influence on the ability to achieve organizational goals is doubly tricky. As the adage goes, “we can’t manage what we can’t measure.” This case study describes the trial of a measurement process that showed promise in actually indicating whether KM activities could impact the desired goals of the organization.
69207|2gccst|aKnowledge management
7001 |aDalkir, Kim.
7101 |aCanada. |bDefence R&D Canada.
7102 |aCentre for Security Science (Canada)
830#0|aScientific literature (Defence R&D Canada)|v2013-002|w(CaOODSP)9.822195
85640|qPDF|s380 KB|uhttps://publications.gc.ca/collections/collection_2016/rddc-drdc/D68-8-002-2013-eng.pdf