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001 | 9.822238 |
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003 | CaOODSP |
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005 | 20240219183453 |
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007 | cr ||||||||||| |
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008 | 160809s2013 onc ob f000 0 eng d |
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040 | |aCaOODSP|beng |
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043 | |an-cn--- |
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086 | 1 |aD68-8/002-2013E-PDF |
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100 | 1 |aMcIntrye, Susan. |
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245 | 00|aCase study |h[electronic resource] : |bmeasuring the impact of knowledge management activities on program outcomes / |cSusan McIntrye, Kimiz Dalkir. |
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246 | 30|aMeasuring the impact of knowledge management activities on program outcomes |
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260 | |a[Ottawa] : |bDefence Research and Development Canada, |cc2013. |
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300 | |a12 p. |
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490 | 1 |aScientific literature ; |v2013-002 |
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504 | |aIncludes bibliographical references. |
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520 | |aKnowledge management (KM) is a challenging domain to apply to the problems of an organization. Determining whether it has any influence on the ability to achieve organizational goals is doubly tricky. As the adage goes, “we can’t manage what we can’t measure.” This case study describes the trial of a measurement process that showed promise in actually indicating whether KM activities could impact the desired goals of the organization. |
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692 | 07|2gccst|aKnowledge management |
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700 | 1 |aDalkir, Kim. |
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710 | 2 |aDefence R&D Canada. |
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710 | 2 |aCentre for Security Science (Canada) |
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830 | #0|aScientific literature (Defence R&D Canada)|v2013-002|w(CaOODSP)9.822195 |
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856 | 40|qPDF|s380 KB|uhttps://publications.gc.ca/collections/collection_2016/rddc-drdc/D68-8-002-2013-eng.pdf |
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