Audit of the delivery of bilingual services to visitors by Parks Canada : follow-up. : SF31-111/2016E-PDF

In September 2012, the Office of the Commissioner of Official Languages published its audit report on bilingual service delivery to Parks Canada visitors. The audit was conducted at Parks Canada headquarters and included on-site visits to a number of national parks, national marine conservation areas and national historic sites. Following the audit, the Commissioner of Official Languages made nine recommendations to help the Agency improve the experience of visitors who wish to be served in the official language of their choice, as is their right under Part IV of the Official Languages Act (the Act). The audit recommendations and the findings of the audit follow up are listed in Appendix A.

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Renseignements sur la publication
Ministère/Organisme Canada. Office of the Commissioner of Official Languages.
Titre Audit of the delivery of bilingual services to visitors by Parks Canada : follow-up.
Type de publication Monographie
Langue [Anglais]
Autres langues publiées [Français]
Format Électronique
Document électronique
Note(s) Issued also in French under title: Vérification de la prestation des services bilingues aux visiteurs à Parcs Canada : suivi.
"September 2016."
Information sur la publication [Ottawa] : Office of the Commissioner of Official Languages, 2016.
Description 12 p.
ISBN 978-0-660-06188-7
Numéro de catalogue
  • SF31-111/2016E-PDF
Descripteurs Audit
Bilingual services
Parks
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