Audit of the C-130J in-service support contract . : D58-269/2015E-PDF

“The C-130J ISS Contract supports an essential capability for the RCAF and helps to fulfill the mandate of the Canadian Armed Forces. DND has been satisfied with the service provided over the first five years of the ISS and is working collaboratively with the Contractor to continually improve the partnership. The Contract Management Team has implemented good practices—such as tracking performance data on a regular basis, and requesting improved scalability and pricing visibility in anticipation of negotiations for the upcoming option period. To help enhance contract management and to continue to pursue value for money, improvements are needed in the governance processes, risk management practices, and controls related to the C-130J ISS Contract. The basis of payment in the Contract should take into consideration expected variability in operational requirements, and the Contract should ensure that its objective of being performance-based is achieved. As well, mechanisms should be put in place so that satisfactory reports are obtained in accordance with the Contract’s terms and conditions. The Contract Management Team also needs to develop formal risk processes to help mitigate ISS risks. Additionally, improvements are needed in the areas of approving additional work and certifying contract invoices. While this Contract is benefitting from the good practices mentioned above, the recommendations are provided to improve the contract management and value for money for the C-130J ISS Contract”--General conclusion, p. 14.

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