Review of business planning process (phase 2) : final. : R62-483/1999E-PDF

"A review of business planning was conducted to assess participants’ experiences with 1) the preparation of the business plans subsequent to the modifications introduced following a review of business planning last summer, 2) the horizontal review of business plan contents, 3) presentations to Executive Board and 4) experiences with the preparation of annual reports. Data was gathered from interviews with twelve field unit superintendents, two service centre directors, a representative from the offices of the DG East and West, three members of the Executive Board including the CEO, three members of national office directorates responsible for preparing business plans, and four analysts at national office responsible for analysing business plans."--Executive Summary.

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publications.gc.ca/pub?id=9.836744&sl=1

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