00000nam 2200000za 4500 9.843273 CaOODSP 20221107152504 cr ||||||||||| 180104s2009 onc |o f000 0 eng d 978-0-660-09563-9 CaOODSP eng n-cn--- BT32-46/2009E-PDF Canada. Treasury Board. Guideline on claims and ex gratia payments [electronic resource]. Ottawa : Treasury Board of Canada, Secretariat, c2009. [7] p. (un-numbered pages) Issued also in French under title: Ligne directrice sur les réclamations et paiements à titre gracieux. Cover title. "Published: Oct 01, 2009." Available also in HTML format. Includes bibliographic hyperlink references. "Assists managers and staff to increase the efficiency, expediency and timeliness for the settling and paying of claims by or against the Crown and against its employees, and for processing ex gratia payments"--Provided by publisher. gccst Government policy gccst Claims processing Ligne directrice sur les réclamations et paiements à titre gracieux (CaOODSP)9.843274 PDF 163 KB https://publications.gc.ca/collections/collection_2018/sct-tbs/BT32-46-2009-eng.pdf HTML N/A https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=17068