00000nam 2200000za 4500 9.843937 CaOODSP 20221107152632 cr ||||||||||| 180227s2012 onc o f000 0 eng 978-0-660-09779-4 CaOODSP eng n-cn--- BT22-167/2012E-PDF Canada. Treasury Board. Guideline on service agreeements [electronic resource] : essential elements. Ottawa : Treasury Board of Canada, Secretariat, c2012. [27] p. (un-numbered pages) Issued also in French under title: Ligne directrice sur les ententes de services : éléments essentiels. "Published: Jul 04, 2012." Also available in HTML format. Includes bibliographic hyperlink references. "Provides suggested steps for defining a service agreement. It also identifies key considerations when building a service relationship, examines the types of service agreements and the situations to which they are best used, and takes a closer look at the specific elements that should be considered when developing a service agreement. A companion document, the Guideline on Service Agreements: An Overview, provides senior executives and managers with key concepts to consider when establishing service agreements"--Provided by publisher. gccst Government policy gccst Service agreements Ligne directrice sur les ententes de services (CaOODSP)9.843938 PDF 308 KB https://publications.gc.ca/collections/collection_2018/sct-tbs/BT22-167-2012-eng.pdf HTML N/A https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25761