Continuum of care : a journey from home to long term care / Veterans Ombudsman. : V104-17/2017E-PDF

“Given the current environmental pressures to ensure adequate support for aging Veterans, and considering that 15% of all complaints received by the office relate to Veterans Independence Program (VIP) and/or the Long Term Care (LTC) Program, the Office of the Veterans Ombudsman (OVO) conducted three reviews in 2013 and 2014. The first two reviews looked at the VIP and LTC Program, while the third review considered assisted living in the context of the continuum of care. The purpose of this report is to: highlight the issues identified in the three initial reviews as well as in other research; make recommendations to address gaps identified in the three care settings across the continuum of care: care at home, assisted living, and LTC; and provide an update within the evolving Canadian demographic context”--Introd., p. 10, 11.

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