00000nam 2200000za 4500 9.859599 CaOODSP 20241101140938 cr ||||||||||| 180725s2018 onca ob f000 0 eng d 9780660273907 CaOODSP eng n-cn--- V104-18/2018E-PDF Canada. Office of the Veterans Ombudsman. Meeting expectations [electronic resource] : timely and transparent decisions for Canada’s ill and injured veterans / Veterans Ombudsman. Timely and transparent decisions for Canada’s ill and injured veterans Ottawa : Office of the Veterans Ombudsman, 2018. 30 p. : col. ill. Issued also in French under title: Répondre aux attentes : décisions opportunes et transparentes pour les vétérans malades ou blessés du Canada. Cover title. "September 2018." Includes bibliographical references. "This report focuses on the number one complaint the Office of the Veterans Ombudsman (OVO) hears from Veterans – the length of time it takes to get a disability benefit decision from Veterans Affairs Canada (VAC). The report's seven recommendations are supported by evidence-based findings that, if implemented, would enable VAC to better meet the needs of all Veterans and their families in a timelier manner"--Provided by publisher. Issued also in print format. gccst Veteran pensions gccst Disability pensions Répondre aux attentes (CaOODSP)9.859601 Meeting expectations : (CaOODSP)9.859602 PDF 1.51 MB https://publications.gc.ca/collections/collection_2018/acc-vac/V104-18-2018-eng.pdf