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Report on the utilization of the Government Voice Messaging Service (GVMS) in the Department of Communications / Maria M. Morin, Ph.D. : Co36-15/1991E-PDF

"The Government Telecommunications Agency (GTA) implemented the Government Voice Messaging Service (GVMS) in September, 1989. Since communicating verbally is so crucial in the Government, any barrier to its occurence or free expression would be interpreted as inefficient. Preliminary studies conducted before the introduction of GVMS showed that voice messaging is perceived as improving telephone communication and increasing efficiency. Guidelines were produced on the implementation of voice messaging and GTA keeps monitoring the Service in order to correct major limitations which could impede communication.The present is a study undertook by GTA in the Department of Communications (DOC) to determine the nature of the problems associated with the use of the Government Voice Messaging Service"--Executive Summary.

Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.875107&sl=1

Renseignements sur la publication
Ministère/Organisme
  • Canada. Department of Communications.
TitreReport on the utilization of the Government Voice Messaging Service (GVMS) in the Department of Communications / Maria M. Morin, Ph.D.
Type de publicationMonographie
Langue[Anglais]
FormatTexte numérique
Document électronique
Note(s)
  • Digitized edition from print [produced by Innovation, Science and Economic Development Canada].
  • Includes bibliographical references.
Information sur la publication
  • [Ottawa] : Government of Canada, Department of Communications, July 1991.
Auteur / Contributeur
  • Morin, M. M., author.
Description1 online resource (1 volume (various pagings))
Numéro de catalogue
  • Co36-15/1991E-PDF
Descripteurs
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