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008190627s1992    onc     o    f000 0 eng d
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn-bc
0861 |aC23-25/7-1992E-PDF
1001 |aEllis, Leslie, |eauthor.
24510|aCompetitiveness in the '90s : |bquality in the service firm : company case studies from B.C.
264 1|a[Ottawa] : |bIndustry, Science and Technology Canada = Industrie, sciences et technologie Canada, |c1992.
300 |a1 online resource (16 pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aCover title.
500 |a"Prepared by Leslie Ellis for Industry, Science and Technology Canada, British Columbia."
500 |a"February, 1992."
500 |aDigitized edition from print [produced by Innovation, Science and Economic Development Canada].
520 |a"This is the seventh set of case studies undertaken by Industry, Science and Technology Canada, British Columbia, to look at the strategies employed by B.C. companies to make themselves more competitive in the marketplace. This set looks at how firms in the service sector in B.C. have employed a strategy of improving quality. Others in this series have looked at export to the U.S., environmental strategy, management of technology, management of human resources, financing, and young entrepreneurs"--Foreword, page 3.
530 |aIssued also in print format.
69207|2gccst|aCompetitiveness
69207|2gccst|aQuality of service
7101 |aCanada. |bIndustry, Science and Technology Canada.
85640|qPDF|s9.62 MB|uhttps://publications.gc.ca/collections/collection_2019/isde-ised/c23/C23-25-7-1992-eng.pdf