00000nam 2200000zi 4500 9.876450 CaOODSP 20221107164717 m o d f cr cn||||||||| 190717s2019 pica ob f000 0 eng d CaOODSP eng rda CaOODSP n-cn--- y1y1 V32-410/2019E-PDF Canada. Veterans Affairs Canada. Audit and Evaluation Division. Evaluation of case management services : final / Audit and Evaluation Division. [Charlottetown, Prince Edward island] : Veterans Affairs Canada = Anciens combattants Canada, 2019. 1 online resource (59 pages) : colour illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Évaluation des services de gestion de cas : finale. Cover title. "March 2019." Issued also in HTML format. Includes bibliographical references. "The Evaluation of Case Management Services was conducted in accordance with Veterans Affairs Canada's (VAC) approved 2017-22 Risk-Based Audit and Evaluation Plan. The plan was developed to align with the 2016 Policy on Results. This evaluation meets policy requirements for departments to periodically evaluate organizational spending on the programs and services of the department. The evaluation focused on VAC's Case Management services which assist Veterans with complex needs, and their families, to achieve mutually agreed upon goals through a collaborative, organized and dynamic process, coordinated by a VAC Case Manager"--Executive summary, page 1. gccst Veterans gccst Government services gccst Assessment Évaluation des services de gestion de cas : (CaOODSP)9.876545 PDF 873 KB https://publications.gc.ca/collections/collection_2019/acc-vac/V32-410-2019-eng.pdf HTML N/A https://www.veterans.gc.ca/eng/about-vac/publications-reports/reports/departmental-audit-evaluation/2019-evaluation-case-management-services