Operational efficiency in telecommunications / by Michael Denny, Alain de Fontenay, Manuel Werner. : Co24-137/1981E-PDF

"This brief report is intended to be a non-technical introduction to the comparison of firms' efficiency. In particular, the development of new methods which we will be using in our telecommunications study are discussed. There are two broad approaches to comparative efficiency. The accounting method attempts to derive from data on the prices and quantities of inputs and outputs a measure of relative efficiency. The simplicity of this method makes it very appealing and it will undoubtedly be widely used. Properly understood these methods can be very helpful and our discussion will concentrate on these methods"--Introduction.

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