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040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aRG31-32/1979E-PDF
1001 |aAsh, Stephen B., |eauthor.
24510|aSatisfaction, dissatisfaction and complaining behaviour : |ba comparison of male and female consumers / |cby Stephen B. Ash and Carole Duhaime.
264 1|a[Ottawa] : |b[Consumer and Corporate Affairs Canada], |c[1979]
300 |a1 online resource (28, [2] pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aDigitized edition from print [produced by Innovation, Science and Economic Development Canada].
500 |a"A paper submitted for the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, Indiana University, Bloomington, Indiana. October 3-5, 1979."
504 |aIncludes bibliographical references (pages [1-2]).
520 |a"The purpose of this study is to provide insight into the nature of the relationship between consumers' sex and levels of satisfaction/dissatisfaction with items traditionally purchased by males. To conserve space, this paper is concerned solely with respondents' sex as a correlate of consumer satisfaction/dissatisfaction and complaining behaviour"--Objectives, page 3.
650 0|aConsumer complaints|zCanada.
650 0|aConsumers|xResearch|zCanada.
650 6|aConsommateurs|xPlaintes|zCanada.
650 6|aConsommateurs|xRecherche|zCanada.
7101 |aCanada. |bConsumer and Corporate Affairs Canada, |eissuing body.
85640|qPDF|s1.29 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg31/RG31-32-1979-eng.pdf