00000nam 2200000zi 4500 9.884211 CaOODSP 20221107170813 m o d f cr cn||||||||| 200131e198405##quc o f000 0 eng d CaOODSP eng rda CaOODSP RG23-134/1984E-PDF Complaint handling checklist. [Hull (Quebec)] : Consumer and Corporate Affairs Canada, Consumer Services, May 1984. 1 online resource (7 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Digitized edition from print [produced by Innovation, Science and Economic Development Canada]. Issued also in French under title: La liste de contrôle du traitement des plaintes. "The Complaint handling checklist has been designed to enable you to identify the strengths and weaknesses of your complaint management system. It consists of 36 statements that describe the major attributes of a well designed complaint handling system. The checklist has been produced as a self-diagnostic tool that allows you to compare your company's performance with the "ideal""--Page [1]. Consumer complaints. Complaints (Administrative procedure) Canada. Consumer and Corporate Affairs Canada. Consumer Services Branch, issuing body. La liste de contrôle du traitement des plaintes. (CaOODSP)9.900024 PDF 986 KB https://publications.gc.ca/collections/collection_2021/isde-ised/rg23/RG23-134-1984-eng.pdf