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| 01525nam 2200361zi 4500 |
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| 001 | 9.887257 |
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| 003 | CaOODSP |
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| 005 | 20221107171643 |
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| 006 | m o d f |
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| 007 | cr cn||||||||| |
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| 008 | 200512s2016 pic ob f000 0 eng d |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 045 | |ay1y1 |
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| 086 | 1 |aV32-415/2016E-PDF |
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| 245 | 00|aAudit of VAC's telephony service / |cAudit and Evaluation Division. |
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| 264 | 1|a[Charlottetown, P.E.I.] : |bVeterans Affairs Canada = Anciens combattants Canada, |c2016. |
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| 300 | |a1 online resource (i, 8, 1, 1 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Vérification du service de téléphonie d'ACC. |
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| 500 | |a"June 2016." |
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| 500 | |aIssued also in HTML format. |
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| 504 | |aIncludes bibliographical references. |
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| 610 | 10|aCanada. |bVeterans Affairs Canada|xAuditing. |
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| 650 | 0|aCall centers|zCanada. |
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| 650 | 0|aVeterans|xServices for|zCanada. |
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| 710 | 1 |aCanada. |bVeterans Affairs Canada. |bAudit and Evaluation Division. |
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| 775 | 08|tVérification du service de téléphonie d'ACC / |w(CaOODSP)9.887258 |
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| 856 | 40|qPDF|s521 KB|uhttps://publications.gc.ca/collections/collection_2020/acc-vac/V32-415-2016-eng.pdf |
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| 856 | 4 |qHTML|sN/A|uhttps://www.veterans.gc.ca/eng/about-vac/publications-reports/reports/departmental-audit-evaluation/2016-audit-telephony-service |
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