00000cam 2200000zi 4500 9.893866 CaOODSP 20260210080136 m o d f cr |n||||||||| 201120s2016 onc o f000 0 eng d CaOODSP eng rda CaOODSP n-cn--- P118-20/1-2016E-PDF Canada. Shared Services Canada, author, issuing body. Fact sheet : excellence in service delivery : delivering more effective and efficient information technology services to Government of Canada departments and agencies. [Ottawa] : Shared Services Canada = Services partagés Canada, [2016?] 1 online resource (1 unnumbered page) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Feuille d'information : excellence de la prestation de service : offrir des services plus efficaces et plus efficients en matière de technologie de l’information aux ministères et aux organismes gouvernementaux du Canada. "Shared Services Canada (SSC) is delivering the Information Technology (IT) Infrastructure Plan for government-wide IT systems in a deliberate and focused way, with an emphasis on service excellence, on reducing government-wide costs and on modernizing infrastructure. Today, SSC is concentrating on implementation of the transformation initiatives and on bringing greater coherence and discipline to the management of the Government of Canada’s IT infrastructure"--Page [1]. Canada. Shared Services Canada. Information technology Canada Management. Information services Canada. Feuille d'information : (CaOODSP)9.898533 PDF 149 KB https://publications.gc.ca/collections/collection_2021/spc-ssc/P118-20-1-2016-eng.pdf