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0019.897581
003CaOODSP
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008210316t20212021qucad   o    f000 0 eng d
020 |a9780660379456
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aEm20-148/2021E-PDF
24500|aGrants and contributions applicants client experience research 2020.
24613|aService Canada : |bgrants and contributions applicants client experience research 2020
264 1|a[Gatineau, Quebec] : |bEmployment and Social Development Canada = Emploi et développement social Canada, |c2021.
264 4|c©2021
300 |a1 online resource (144 pages) : |billustrations, graphs + |e1 executive summary (19 pages) + 1 detailed methodology (36 pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aCover title.
500 |aAt head of title: Service Canada.
500 |a"POR # 113-19."
500 |a"May 31, 2021."
500 |a"Contract # G9292-205211."
500 |a"Supplier Name: Ipsos Limited Partnership."
500 |aIssued also in French under title: Recherche de 2020 sur l'expérience client des subventions et contributions.
520 |a"The Grants and Contributions Client Experience (CX) Survey provides a baseline measure of satisfaction with the service experience among applicants to Service Canada programs"--Research objectives, page 15.
61010|aCanada. |bService Canada|xCustomer services|xPublic opinion.
650 0|aSubsidies|zCanada.
650 0|aPublic opinion|zCanada.
7101 |aCanada. |bEmployment and Social Development Canada, |eissuing body.
7102 |aIpsos (Firm), |econsultant.
77508|tRecherche de 2020 sur l'expérience client des subventions et contributions.|w(CaOODSP)9.897582
794 |tGrants and contributions applicants client experience research (year 2).|w(CaOODSP)9.912709
85640|qPDF|s3.00 MB|uhttps://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-eng.pdf|zReport
85640|qPDF|s409 KB|uhttps://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-1-eng.pdf|zExecutive summary
85640|qPDF|s664 KB|uhttps://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-2-eng.pdf|zDetailed methodology