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| 02445nam 2200457zi 4500 |
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001 | 9.897581 |
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003 | CaOODSP |
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005 | 20230825095403 |
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006 | m o d f |
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007 | cr cn||||||||| |
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008 | 210316t20212021qucad o f000 0 eng d |
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020 | |a9780660379456 |
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040 | |aCaOODSP|beng|erda|cCaOODSP |
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043 | |an-cn--- |
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086 | 1 |aEm20-148/2021E-PDF |
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245 | 00|aGrants and contributions applicants client experience research 2020. |
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246 | 13|aService Canada : |bgrants and contributions applicants client experience research 2020 |
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264 | 1|a[Gatineau, Quebec] : |bEmployment and Social Development Canada = Emploi et développement social Canada, |c2021. |
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264 | 4|c©2021 |
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300 | |a1 online resource (144 pages) : |billustrations, graphs + |e1 executive summary (19 pages) + 1 detailed methodology (36 pages) |
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336 | |atext|btxt|2rdacontent |
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337 | |acomputer|bc|2rdamedia |
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338 | |aonline resource|bcr|2rdacarrier |
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500 | |aCover title. |
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500 | |aAt head of title: Service Canada. |
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500 | |a"POR # 113-19." |
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500 | |a"May 31, 2021." |
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500 | |a"Contract # G9292-205211." |
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500 | |a"Supplier Name: Ipsos Limited Partnership." |
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500 | |aIssued also in French under title: Recherche de 2020 sur l'expérience client des subventions et contributions. |
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520 | |a"The Grants and Contributions Client Experience (CX) Survey provides a baseline measure of satisfaction with the service experience among applicants to Service Canada programs"--Research objectives, page 15. |
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610 | 10|aCanada. |bService Canada|xCustomer services|xPublic opinion. |
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650 | 0|aSubsidies|zCanada. |
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650 | 0|aPublic opinion|zCanada. |
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710 | 1 |aCanada. |bEmployment and Social Development Canada, |eissuing body. |
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710 | 2 |aIpsos (Firm), |econsultant. |
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775 | 08|tRecherche de 2020 sur l'expérience client des subventions et contributions.|w(CaOODSP)9.897582 |
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794 | |tGrants and contributions applicants client experience research (year 2).|w(CaOODSP)9.912709 |
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856 | 40|qPDF|s3.00 MB|uhttps://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-eng.pdf|zReport |
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856 | 40|qPDF|s409 KB|uhttps://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-1-eng.pdf|zExecutive summary |
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856 | 40|qPDF|s664 KB|uhttps://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-2-eng.pdf|zDetailed methodology |
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