Quality assurance framework for decision-making : Immigration and Refugee Board of Canada. : MQ21-50/2021E-PDF

"The Immigration and Refugee Board of Canada (IRB) has a statutory mandate of resolving immigration and refugee cases efficiently, fairly and in accordance with the law. To ensure that the IRB is well positioned to respond to the changing global migration patterns and unprecedented volume of people seeking access to Canada’s immigration and refugee protection system, the IRB has established a multi year Growth and Transformation agenda. The agenda was announced in 2019–20 and is focused on three strategic objectives: improved and sustained productivity; enhanced quality and consistency indecision-making; and strengthened management, with a focus on people management"--Overview and objectives, page 5.

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publications.gc.ca/pub?id=9.898536&sl=1

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