000	02823cam  2200385zi 4500
001	9.899953
003	CaOODSP
005	20221107175248
006	m     o  d f
007	cr cn|||||||||
008	210519t19831983oncd    ob   f000 0 eng d
020	|z0662124138
040	|aCaOODSP|beng|erda|cCaOODSP
043	|an-cn---
086	1 |aRG23-71/1983E-PDF|zRG23-71/1983E
100	1 |aMargolis, Stephen,|d1950- |eauthor.
245	10|aConsumer problems in the automobile repair industry : |ban exploratory study / |cStephen E. Margolis.
264	1|aOttawa (Ontario) : |bConsumer and Corporate Affairs Canada, Policy Research, Analysis and Liaison Directorate, Bureau of Policy Coordination, |c[1983]
264	4|c©1983
300	|a1 online resource (114 pages, 1 unnumbered page) : |bgraphs
336	|atext|btxt|2rdacontent
337	|acomputer|bc|2rdamedia
338	|aonline resource|bcr|2rdacarrier
500	|aDigitized edition from print [produced by Innovation, Science and Economic Development Canada].
500	|aIssued also in French under title: Problèmes du consommateur dans l'industrie de la réparation automobile : étude préliminaire.
504	|aIncludes bibliographical references.
520	|a"This report presents the results of research on the economics of automobile repair. At the time of the research was commissioned there was an expectation that the automobile repair industry was a source of consumer losses, but fairly little information existed on the magnitude or nature of the problem. As a result, the research contemplated was quite broad, dealing with the industry in general rather than any specific problem area. Negotiation and discussion have led to some narrowing of the subject so that warrantees, new car manufacturers, parts suppliers, insurance companies and body repairers are not specifically discussed. The conceptual and empirical formulations presented here have application to all of what is, for some purposes, referred to as mechanical repair of automobiles. It is anticipated that one result of this first inquiry will be the identification of more specific research issues for future work"--Introduction.
650	0|aAutomobiles|zCanada|xMaintenance and repair.
650	0|aAutomobile repair fraud|zCanada.
650	0|aConsumer protection|zCanada.
710	1 |aCanada. |bConsumer and Corporate Affairs Canada. |bPolicy Research, Analysis and Liaison Directorate, |eissuing body.
775	08|tProblèmes du consommateur dans l'industrie de la réparation automobile : |w(CaOODSP)9.899954
795	|tConsumer problems in the automobile repair industry : |b1980|w(CaOODSP)9.883917
856	40|qPDF|s7.23 MB|uhttps://publications.gc.ca/collections/collection_2021/isde-ised/rg23/RG23-71-1983-eng.pdf