00000nam 2200000zi 4500 9.904821 CaOODSP 20221107180647 m o d f cr cn||||||||| 211110t20212020quc o f000 0 eng d 9780660408996 CaOODSP eng rda CaOODSP n-cn--- TT4-50/19-2021E-PDF Flight delays and cancellations : a guide. [Gatineau, Quebec] : Canadian Transportation Agency = Office des transports du Canada, 2021. ©2020 1 online resource (29 pages) text txt rdacontent computer c rdamedia online ressource cr rdacarrier Cover title. Issued also in HTML format. Issued also in French under title: Guide sur les retards et les annulations de vol. "Revised November 2021." "This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from and within Canada, including connecting flights. The airline operating the affected flight is responsible for meeting obligations to the passenger. The guide describes the different types of flight delays and cancellations and how an airline's obligations are different, depending on their level of control over the situation. This guide also provides tips for managing common flight delay or cancellation situations. These are meant to help both airlines and passengers understand what factors the Canadian Transportation Agency (CTA) would consider if a passenger complained to the CTA about a disrupted flight"--Introduction, page 3. Flight delays Law and legislation Canada. Airplane occupants Legal status, laws, etc. Canada. Consumer protection Law and legislation Canada. Canadian Transportation Agency, issuing body. Guide sur les retards et les annulations de vol. (CaOODSP)9.904822 Flight delays and cancellations : (CaOODSP)9.891279 PDF 450 KB https://publications.gc.ca/collections/collection_2021/otc-cta/TT4-50-19-2021-eng.pdf HTML N/A https://otc-cta.gc.ca/eng/publication/flight-delays-and-cancellations-a-guide