00000nam 2200000zi 4500 9.908511 CaOODSP 20250228110505 m o d f cr mn||||||||| 220225t20222022quc o f000 0 eng d 9780660422336 CaOODSP eng rda CaOODSP n-cn--- y2y2 Em4-30/2022E-PDF Qualitative client experience research on service channel access : final report / prepared for Employment and Social Development Canada. [Gatineau, Quebec] : Employment and Social Development Canada = Emploi et développement social Canada, 2022. ©2022 1 online resource (50 pages) + executive summary (4 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Recherche qualitative sur l'expérience client de l'accès aux modes de prestation de services : rapport final. "Supplier Name: Phoenix SPI." "Contract Number: G9292-217901/001/CY." "Registration Number: POR 136-20." "March 2022." "ESDC Cat. No. : POR-112-06-22E." Issued also in HTML format. Canada. Employment and Social Development Canada Customer services Public opinion. Canada. Service Canada Customer services Public opinion. Public opinion Canada. Canada. Employment and Social Development Canada, issuing body. Phoenix Strategic Perspectives Inc., consultant. Recherche qualitative sur l'expérience client de l'accès aux modes de prestation de services : (CaOODSP)9.908512 PDF 1.26 MB https://publications.gc.ca/collections/collection_2022/edsc-esdc/Em4-30-2022-eng.pdf (final report) PDF 360 KB https://publications.gc.ca/collections/collection_2022/edsc-esdc/Em4-30-2022-1-eng.pdf (executive summary) HTML N/A https://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2022/136-20-e/Final_Report-EN.htm (final report) HTML N/A https://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2022/136-20-e/summary/Executive_Summary-EN.htm (executive summary)