00000nam 2200000zi 4500 9.911118 CaOODSP 20220513155242 m o d f cr mn||||||||| 220512t20212021onca ob f000 0 eng d 9780660434926 CaOODSP eng rda CaOODSP n-cn--- y1y2 MQ21-51/2022E-PDF Evaluation of the IRB process for making a complaint about a member / report prepared for the Immigration and Refugee Board of Canada (IRB) by Prairie Research Associates. Evaluation of the Immigration and Refugee Board of Canada process for making a complaint about a member Ottawa, Ontario, Canada : Immigration and Refugee Board of Canada = Commission de l'immigration et du statut de réfugié du Canada, 2021. ©2021 1 online resource (1 volume (various pagings)) : illustrations (chiefly colour) text txt rdacontent computer c rdamedia online resource cr rdacarrier Issued also in French under title: Évaluation de la procédure pour déposer une plainte à l'endroit d'un commissaire de la CISR. At head of title: Immigration and Refugee Board of Canada (IRB). "March 2, 2021." Issued also in HTML format. Includes bibliographical references. "The Immigration and Refugee Board of Canada (IRB) commissioned this independent evaluation to review its process for making a complaint about a member under the 2017 Procedures. The evaluation responds to the Parliamentary Standing Committee on Citizenship and Immigration's request in September 2018 that the IRB report back to the committee within three years with a review of its complaints process under the 2017 Procedures, with particular consideration to the need for independence in the complaints investigation and adjudication process. The evaluation's main objectives are to review the complaints process to consider what is working well and what can be improved. The evaluation considers: the design of the complaints process, including whether the 2017 Procedures are clear, accessible, and transparent; the implementation and efficiency of the process; the credibility, impartiality, and procedural fairness of the process, through which the need for independence is assessed; and whether there are improvements that can be made"--Executive summary, page ii. Canada. Immigration and Refugee Board Evaluation. Canada. Immigration and Refugee Board Officials and employees Professional ethics. Complaints (Administrative procedure) Canada Evaluation. Canada. Immigration and Refugee Board, issuing body. Prairie Research Associates, consultant. Évaluation de la procédure pour déposer une plainte à l'endroit d'un commissaire de la CISR / (CaOODSP)9.911119 PDF 1.01 MB https://publications.gc.ca/collections/collection_2022/cisr-irb/MQ21-51-2022-eng.pdf HTML N/A https://irb.gc.ca/en/transparency/reviews-audit-evaluations/Pages/eval-process-making-complaint-member.aspx?=undefined&wbdisable=false