The human factor in firms' performance : management strategies for productivity and competitiveness in the knowledge-based economy / by Keith Newton, Industry Canada. : C21-23/14E-PDF ; C21-23/14-1996E-PDF

"This paper focuses on management strategies, skills, and practices that focus on the human factor as the key to innovation, productivity, and competitiveness. It argues that, in response to a confluence of powerful and turbulent forces in global markets, a new management paradigm comprising both principles and practices is emerging. Certain fundamental principles (such as the emphasis on knowledge, ideas and innovation, quality, and a global perspective) are fairly stable. But the practice — what managers actually do — varies enormously and is therefore difficult to assess. Yet it is precisely the practice that determines success or failure. Hence it is important to understand what are the general strategies and specific practices with which firms are responding to the rigours of the new competitive regime; what is the incidence of these innovative approaches; what is their impact on performance; what is the role for government in identifying best practice and encouraging its diffusion. What follows, then, is an attempt to describe some emerging trends in management strategies to pursue productivity and competitiveness in fiercely contested global markets at the turn of the century"--Introduction.

Lien permanent pour cette publication :
publications.gc.ca/pub?id=9.912807&sl=1

• Format MARC XML
• Format MARC HTML

Demander des formats alternatifs