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008221215s2022    onc     o    f000 0 eng d
020 |a9780660467481
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aIu71-4/56-2022E-PDF
24500|a2022 Canadian Intellectual Property Office client satisfaction survey.
264 1|aOttawa, ON : |bInnovation, Science and Economic Development Canada = Innovation, sciences et développement économique Canada, |c2022.
264 4|c©2022
300 |a1 online resource (v, 82 pages) + |e1 executive summary (v pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |a"Registration number: POR 098-21."
500 |a"Delivery date: November 16, 2022."
500 |a"Contract number: U1400-222121/001/CY."
500 |a"Prepared for Innovation, Science and Economic Development Canada."
500 |aIssued also in French under title: Office de la propriété intellectuelle du Canada : sondage sur la satisfaction de la clientèle 2022.
520 |a"The Canadian Intellectual Property Office (CIPO) Client Satisfaction Survey was developed as a standardized measure of client satisfaction. The initial baseline survey, conducted in 2017-18, established baseline measures. In 2022, CIPO contracted Environics Research to conduct the second wave of this research in order to measure to what extent recent factors have influenced client opinions on CIPO’s service delivery"--Executive Summary, page i.
61020|aCanadian Intellectual Property Office|xConsumer satisfaction.
650 0|aConsumer satisfaction|zCanada|xPublic opinion.
7102 |aCanadian Intellectual Property Office, |eissuing body.
7102 |aEnvironics Research Group, |econsultant.
77508|tOffice de la propriété intellectuelle du Canada : |w(CaOODSP)9.918362
795 |t2018 Canadian Intellectual Property Office client satisfaction survey |b[2018]|w9.859283
85640|qPDF|s2.33 MB|uhttps://publications.gc.ca/collections/collection_2022/isde-ised/Iu71-4-56-2022-eng.pdf|zReport
85640|qPDF|s633 KB|uhttps://publications.gc.ca/collections/collection_2022/isde-ised/Iu71-4-56-2022-1-eng.pdf|zExecutive summary
8564 |qHTML|sN/A|uhttps://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/innovation_science_economic_development_canada/2022/098-21-e/report.htm|zReport
8564 |qHTML|sN/A|uhttps://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/innovation_science_economic_development_canada/2022/098-21-e/summary/summary.htm|zExecutive summary