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| 02441nam 2200373zi 4500 |
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| 001 | 9.921469 |
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| 003 | CaOODSP |
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| 005 | 20231010081702 |
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| 006 | m o d f |
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| 007 | cr mn||||||||| |
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| 008 | 230403t20232023quc o f000 0 eng d |
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| 020 | |a9780660482699 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 086 | 1 |aTT4-50/2-2023E-PDF |
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| 245 | 00|aAccessible transportation - communicating with persons with disabilities : |ba guide / |cCanadian Transportation Agency. |
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| 264 | 1|a[Gatineau, Quebec] : |bCanadian Transportation Agency = Office des transports du Canada, |c2023. |
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| 264 | 4|c©2023 |
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| 300 | |a1 online resource (19 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline ressource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Guide sur les transports accessibles - communications avec les personnes handicapées. |
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| 500 | |a"Updated March 2023." |
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| 520 | |a"This guide explains the obligations of transportation service providers, under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), regarding communication with persons with disabilities. In particular, this guide describes: what information they must publish; their obligation to provide information in alternative formats; and more specific communication obligations related to: individual communication needs; telephone calls; websites; public announcements inside terminals; and automated self-service kiosks. Transportation service providers not covered by the ATPDR may have other obligations for communicating with persons with disabilities. For more information consult the Accessible Transportation Guides - Introduction"--Purpose, page 3. |
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| 650 | 0|aPeople with disabilities|xTransportation|zCanada. |
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| 650 | 0|aTransportation|xCustomer services|zCanada. |
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| 650 | 0|aCommunication in services for people with disabilities|zCanada. |
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| 710 | 2 |aCanadian Transportation Agency, |eissuing body. |
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| 775 | 08|tGuide sur les transports accessibles - communications avec les personnes handicapées / |w(CaOODSP)9.921470 |
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| 795 | |tAccessible transportation : |w9.887541 |
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| 856 | 40|qPDF|s815 KB|uhttps://publications.gc.ca/collections/collection_2023/otc-cta/TT4-50-2-2023-eng.pdf |
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| 856 | 4 |qHTML|sN/A|uhttps://otc-cta.gc.ca/eng/publication/communicating-persons-disabilities-a-guide |
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