Evaluating various components of EAS client services 2022-2023 / prepared for: Health Canada. : H14-319/2023E-PDF

"Employee Assistance Services (EAS) is a full service Employee Assistance Program (EAP) provider that offers confidential, professional, bilingual counselling services on a cost-recovery basis. EAS offers both preventive and remedial solutions to employers, employees, and family members who have concerns that could affect their personal wellbeing and/or work performance ... The goal of this research is to collect detailed employee feedback about the quality of services received from EAP such as timeliness of service delivery, accessibility of service, effectiveness, level of well-being pre and post EAP, work productivity, etc. Because it is administered only twice per year, it evaluates a broader range of areas related to the services provided"--Introduction, page 1.

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