00000nam 2200000zi 4500 9.932090 CaOODSP 20250228110505 m o d f cr |n||||||||| 240104s2017 oncd o f000 0 eng d CaOODSP eng rda CaOODSP n-cn--- Em4-44/2017E-PDF Employment Insurance service quality review survey : final report / prepared for: Employment and Social Development Canada [by] Phoenix Strategic Perspectives Inc. Executive summary : Employment Insurance service quality review telephone survey Ottawa : Employment and Social Development Canada, 2017 1 online resource (66 pages) : charts + executive summary (7 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover title. Issued also in French under title: Sondage sur l'examen de la qualité des services d'assurance-emploi : rapport final. "POR Number: POR 032-16." "Contract Number: G9292-177438-001-CY." "Contract Award Date: 2016-08-17." "Delivery Date: 2017-02-07." "Date of Submission: 2017-01-11"--executive summary. Canada. Service Canada Customer services Public opinion. Unemployment insurance Canada Evaluation. Canada. Employment and Social Development Canada, issuing body. Phoenix Strategic Perspectives Inc., author. Sondage sur l'examen de la qualité des services d'assurance-emploi : (CaOODSP)9.932091 PDF 3.92 MB https://publications.gc.ca/collections/collection_2024/edsc-esdc/Em4-44-2017-eng.pdf (Report) PDF 414 KB https://publications.gc.ca/collections/collection_2024/edsc-esdc/Em4-44-2017-1-eng.pdf (Executive summary) HTML N/A https://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2017/032-16-e/EI-ServiceQualitySurvey-en-report.html (Report) HTML N/A https://epe.lac-bac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/employment_social_development_canada/2017/032-16-e/summary/EI_SQR_Survey_Executive_Summary-Eng.HTML (Executive summary)