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| 02801cam 2200469zi 4500 |
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| 001 | 9.935549 |
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| 003 | CaOODSP |
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| 005 | 20240708101428 |
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| 006 | m o d f |
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| 007 | cr mn||||||||| |
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| 008 | 240318t20242024quc o f000 0 eng d |
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| 020 | |a9780660708638 |
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| 040 | |aCaOODSP|beng|erda|cCaOODSP |
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| 043 | |an-cn--- |
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| 045 | |ay2y2 |
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| 086 | 1 |aBC92-131/2024E-PDF |
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| 245 | 00|aUnderstanding consumer awareness and satisfaction with the Commission for Complaints for Telecom-television Services (CCTS) : |bfinal report / |cprepared for Canadian Radio-television and Telecommunications Commission (CRTC). |
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| 264 | 1|a[Gatineau, Quebec] : |bCanadian Radio-television and Telecommunications Commission = Conseil de la radiodiffusion et des télécommunications canadiennes, |c2024. |
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| 264 | 4|c©2024 |
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| 300 | |a1 online resource (32 unnumbered pages) + |esummary (4 pages) |
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| 336 | |atext|btxt|2rdacontent |
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| 337 | |acomputer|bc|2rdamedia |
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| 338 | |aonline resource|bcr|2rdacarrier |
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| 500 | |aIssued also in French under title: Comprendre la sensibilisation et la satisfaction des consommateurs à l'égard de la Commission des plaintes relatives aux services de télécom-télévision (CPRST) : rapport final. |
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| 500 | |a"Supplier name: Nanos Research." |
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| 500 | |a"Contract number: CW2336462." |
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| 500 | |a"Registration number: POR 080-23." |
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| 500 | |a"April 2024"--Verso of cover. |
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| 650 | 0|aTelecommunication|xCustomer services|zCanada|xPublic opinion. |
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| 650 | 0|aInternet service providers|xCustomer services|zCanada|xPublic opinion. |
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| 650 | 0|aConsumer complaints|zCanada|xPublic opinion. |
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| 650 | 0|aPublic opinion|zCanada. |
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| 650 | 0|aConsumers|zCanada|xAttitudes. |
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| 710 | 2 |aCanadian Radio-television and Telecommunications Commission, |eissuing body. |
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| 710 | 2 |aNanos Research (Firm), |econsultant. |
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| 775 | 08|tComprendre la sensibilisation et la satisfaction des consommateurs à l'égard de la Commission des plaintes relatives aux services de télécom-télévision (CPRST) : |w(CaOODSP)9.935550 |
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| 856 | 40|qPDF|s848 KB|uhttps://publications.gc.ca/collections/collection_2024/crtc/BC92-131-2024-eng.pdf|z(final report) |
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| 856 | 40|qPDF|s288 KB|uhttps://publications.gc.ca/collections/collection_2024/crtc/BC92-131-2024-1-eng.pdf|z(executive summary) |
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| 856 | 4 |qHTML|sN/A|uhttps://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/crtc/2024/080-23-e/080-23-report.html|z(final report) |
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| 856 | 4 |qHTML|sN/A|uhttps://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/crtc/2024/080-23-e/summary/080-23-summary.html|z(executive summary) |
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| 856 | 4 |qHTML|sN/A|uhttps://epe.bac-lac.gc.ca/100/200/301/pwgsc-tpsgc/por-ef/crtc/2024/080-23-e/index.html|z(complete dataset) |
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