Management response and action plan : audit of SAP general computer controls. : H14-122/2011-1E-PDF

"While the form for special access requests does not always provide the full details on the purpose of the requests, other documentation and communication outside of the form provide the context and rationale for the requests in the form of emails or verbal communications. The additional information provides the approver with enough information to make an informed decision. Going forward staff will be reminded to include text describing the purpose and/or objective of special access requests within the form. SAP Security will update their procedures to include the turning on of the “User Trace” feature and to copy the results in the Special Access Request form"--Management response and planned actions, page 1.

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