00000000nam 2200000zi 4500
0019.952321
003CaOODSP
00520251007122941
006m     o  d f      
007cr mn|||||||||
008250612e202506  onc     o    f000 0 eng d
020 |a9780660778280
040 |aCaOODSP|beng|erda|cCaOODSP
043 |an-cn---
0861 |aRv4-216/2025E-PDF
24500|aBenefit programs annual client satisfaction survey : |bfinal report / |cprepared for the Canada Revenue Agency.
264 1|a[Ottawa] : |bCanada Revenue Agency = Agence du revenue du Canada, |cJune 2025.
264 4|c©2025
300 |a1 online resource (69 pages)
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
500 |aIssued also in French under title: Sondage annuel sur la satisfaction des clients des programmes de prestations : rapport définitif.
500 |aCover title.
500 |a"Supplier Name: The Strategic Counsel."
500 |a"Contract Number: CW2383944."
500 |a"Registration number: POR-082-24."
520 |a"The primary objective of the study is to gauge client awareness and satisfaction with the CCB and the ACWB program initiatives and deliverables and to populate results against a ‘client satisfaction’ indicator in departmental performance reports. Results will also be used by various program areas within the Benefit Programs Directorate (BPD) to improve programs, services, and communications based on a better understanding of benefit and credit clients. The CCB results will track back to the 2023-24 study"--Study objectives, page 2.
650 0|aFamily allowances|zCanada|xPublic opinion.
650 0|aTax credits|zCanada|xPublic opinion.
650 0|aIncome maintenance programs|zCanada|xPublic opinion.
650 0|aPublic opinion|zCanada.
7102 |aCanada Revenue Agency, |eissuing body.
7102 |aStrategic Counsel (Firm), |econsultant.
77508|tSondage annuel sur la satisfaction des clients des programmes de prestations : |w(CaOODSP)9.952322
85640|qPDF|s1.09 MB|uhttps://publications.gc.ca/collections/collection_2025/arc-cra/Rv4-216-2025-eng.pdf|zFinal report