Connecting with Canadians: : pursuing service transformation, final report of the Government On-Line Advisory Panel to the president of the Treasury Board of Canada : BT22-93/2003E-PDF
This report describes the client-driven changes needed for the federal government to meet Canadians’ needs for on-line information and services. It makes recommendations in four key areas: leadership, management and government, which stresses the importance of support at the highest levels; implementation strategies under the Government On-Line initiative; public service engagement to ensure public servants are committed to the success of transformation efforts; and communication and marketing to provide information about the transformation to Canadians.
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| Ministère/Organisme | Canada. Treasury Board. |
|---|---|
| Auteur collaborateur | Government On-Line Advisory Panel. |
| Titre | Connecting with Canadians: : pursuing service transformation, final report of the Government On-Line Advisory Panel to the president of the Treasury Board of Canada |
| Type de publication | Monographie |
| Langue | [Anglais] |
| Autres langues publiées | [Français] |
| Format | Électronique |
| Document électronique | |
| Autres formats offerts | Papier-[Anglais | Français] |
| Information sur la publication | Ottawa - Ontario : Treasury Board of Canada Secretariat 2003. |
| Description | 36p.graphs, illus., tables |
| Numéro de catalogue |
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| Descripteurs | Government On-Line Government services Transformation |
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